Privacy Policy
Effective Date: 09/07/2024
Maven Rehabilitation ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information through our website [mavenrehab.co.uk] ("Site").
1. Information We Collect
When you use our Site or fill out our contact form, we may collect the following personal information:
Name
Email Address
Phone Number
Pet's Information: Including your pet's name, species, breed, age, and medical history if provided.
Any additional information you provide in your message or inquiry.
2. How We Use Your Information
We use the information we collect for the following purposes:
Communication: To respond to your inquiries and provide information about our services.
Service Improvement: To improve our services, website functionality, and user experience.
Marketing: To send you updates, newsletters, and promotional materials related to our services, unless you opt out of such communications.
Treatment Records: To maintain accurate records of you or your pet's medical history and treatment plans.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With third-party service providers who assist us in operating our website and conducting our business, as long as they agree to keep your information confidential.
Veterinary Professionals: With veterinarians and other veterinary professionals involved in the care and treatment of your pet, with your consent.
Legal Requirements: When required by law or in response to legal processes, such as a court order or subpoena.
Protection of Rights: When we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us via the internet.
5. Your Choices and Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
6. Cookies and Tracking Technologies
Our Site may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. Please review their privacy policies before providing them with any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. Your continued use of the Site after any changes are made will constitute your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Maven Rehabilitation
Oak Tree House
Abermule, Powys, SY15 6NR
info@mavenrehab.co.uk
07565012953